Reagent is committed to maintain and comply with the requirements of ISO 9001:2008. Through application of this standard and processes, the organisation is committed to continually improve the effectiveness of the quality management system.
It is company policy to:
- Set objectives and targets relevant to the organisation and review these annually.
- Monitor and communicate progress towards objectives and targets.
- Manage the system within current applicable legal requirements and integrate with other management systems.
- Ensure all employees are made aware of the organisations commitment and their own responsibilities under the system.
- Consistently manufacture and supply products that meet customer requirements and monitor customer satisfaction to achieve maximum enhancement.
- Investigate non-conformances and apply corrective and preventive actions.
- Make this policy available to the general public and those working for or on behalf of the organisation.
- Annually review the statements of the policy for relevance and applicability of the organisation.