Why choose ReAgent?

Join a growing portfolio of satisfied customers all of whom have benefited from our expertise, experience, flexibility and ability to adapt to almost any requirement.

Industry leading customer service

One of the primary reasons businesses keep coming back to ReAgent is the quality of our customer service. We believe that forging mutually beneficial business relationships is the best basis on which to manufacture high quality and successful products.

Open-door policy

Our first class customer support is an integral part of the service we offer and it doesn’t stop once we’ve delivered your product. Our open door policy means we’re always on hand to work through problems, share solutions and discuss ideas either in person, over the phone or via the internet.

Keeping on top of legislation changes

We also take responsibility for keeping on top of any legislation changes which may affect the products we manufacture. Where necessary we’ll supply a new MSDS (Material Safety Data Sheet) at no additional cost or work on a functional alternative to reduce toxicity.

Robust order management

Our fully automated bespoke order and fulfilment system has been designed from the ground up to meet our needs. In the spirit of Lean, it’s constantly being updated and improved as our requirements evolve too. This system controls the flow of orders through our facility from the moment an enquiry is made to the moment it arrives at your door giving full traceability on every batch.

Ready to discuss your requirements?

Call our technical sales team on +44 1928 716 903

Streamline your supply chain

We’ll fit into your existing supply chain seamlessly no matter what your existing capacity. Whether you just need our contract packing or contract blending services or are looking for a complete solution including raw material sourcing and delivery to your customers we have the capacity to handle your needs.

ReAgent detailed order process
From initial order to delivery to your customers, ReAgent can step in at any point to integrate seamlessly with your supply chain.

Focused on customer value

We continually invest in our ever growing, multi-disciplined production, warehouse, office and dispatch teams all of whom are dedicated to realising every aspect of our customers needs from initial contact right through to delivery. Our flexibility and adaptability mean we can shape our manufacturing facility around your needs thereby reducing waste in our manufacturing processes and enabling us to pass on more value to you.  Using the principles of Lean and GMP we ensure all our processes are continually evaluated for any opportunity to improve, reduce waste, enhance value and ensure safety.

Capacity to adapt to the needs of any industry

Chemicals are everywhere and chemistry plays a fundamental part in everyone’s lives whether they know it or not. That’s why, as a specialist chemical manufacturing company, we must be prepared to adapt to the needs of any industry.

Open to customer-led audits

If your product or the needs of your particular industry require us to develop or learn new industry-specific processes and manufacturing techniques we will undertake this as a matter of course. If you choose to, you can audit our facility to ensure we meet your requirements either before or after placing an order with us.

Ongoing track record of success

We’ve been in business for almost 50 years and during that time we’ve built up an extensive range of practical experience to back up our various quality standards.

How can ReAgent help you?

Jo
“All enquiries are treated as confidential – we never share your details”
Jo
Account Manager
Darren
“We provide comprehensive technical support with every enquiry”
Darren
Sales Director
Simon
“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Simon
Managing Director
Kevin Wallcroft
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A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy !
Joe Garland
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Good customer service spending time to recommend the right chemicals required. Delivery was next day and on time. Chemicals worked a treat as described. Thanks
Joanne King
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Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes
Hebe Arat
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Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly ( the next day!)
Michael Williams
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Parcel arrived on the day of promised delivery, packaging very secure, all in all probably the best company I've had the pleasure of working with in many years. Reagent seems to put the customer first. Thank you again.
Joseph Seed
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Outstanding. It was my first time buying restricted chemicals. I called for advice, and despite only buying a small quantity I got a friendly response, really good advice, and what I and ReAgent needed to do to comply with the law. Delivery was next day, which I wasn't expecting.
Derek Hewitt
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Called them, placed an order for a drum of MEK in the afternoon and 24 hours later the drum was delivered, what was more impressive was the back up documentation including handling information from a health and safety point of view, this without me having to request it. we will be using them again for sure.
Shahryar Nafici
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This is around 10 years that I am ReAgent chemical user, very good quality and also very on time delivery.
Richard Thomas
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I was impressed with the speed of service here and a competitive price. Excellent experience.
Katrina Wade
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Great customer service! Thanks for your help and advice.
Jo

“All enquiries are treated as confidential – we never share your details”
Jo
Account Manager

Darren

“We provide comprehensive technical support with every enquiry”
Darren
Sales Director

Simon

“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Simon
Managing Director